You and your general practice (YYGP) has been developed by the NHS (at a national level) to help patients understand what to expect from their general practice and how they can get the best from their GP team. YYGP also enables patient to provide feedback or raise concerns with their GP Practice, Healthwatch or the integrated care board (ICB). The YYGP document published by NHS England can be found below.
There are a number of changes to the operation of GP practices currently underway, due to changing NHS contractual obligations and government policy. We will always do our best to share these changes as soon as possible, where they will affect the patient experience.
NHS England » You and your general practice – English