Online access also allows you to request repeat prescriptions online and we highly recommend you get set up either with SystmOnline or on the NHS app if you haven’t already done so. You can also order repeat prescriptions by emailing allerton.westfield@nhs.net, by dropping off a paper request or via your pharmacy.
The situation at the moment is changing rapidly. We recommend that you check this website or the Practice Facebook page (@AllertonMedicalLeeds) for regular updates.
Requesting repeat prescriptions
There are many ways you can request further supplies of your regular medications. We take requests in the following ways:
- Click here to request Online. This is the quickest and safest method. Please see a member of the team to register for online services if you have not already done so.
- By completing the right hand side of your prescription and putting it in the box by the front door.
- By post (please enclose a stamped, addressed envelope if you wish to have the prescription sent back by post).
- In person at reception (you will be asked to put your request in writing).
You can also have your prescription sent electronically to a pharmacy of your choice. Please speak to your pharmacist or to team member at reception to arrange this. This can save you a lot of time as it means you can collect your items from your pharmacy without having to get your prescription from the surgery first.
Repeat prescriptions take two working days to process.
We can process urgent requests for critical medication within a shorter time frame but this service is limited to the following categories:
- Insulin & Diabetic Medications
- Heart Tablets
- Inhalers
- Epilepsy Medication
We ask you to collect prescriptions after 4:00pm if at all possible.
Please ensure you request your repeat prescriptions well in advance of your medication running out or if you know you may be away when that is likely to happen.
Occasionally the doctor or administrator may need further information before being able to issue your prescription. We will try to contact you to prevent unnecessary delays so please help us by making sure we hold your current telephone details.
If there is a note on your prescription saying your medication review is due or overdue, you will need to make an appointment to see your GP before we can issue any further repeat medications.
