Allerton Medical Centre

0113 295 3460

Westfield Medical Centre

0113 467 9744

Patient Advice and Liaison Service (PALS)

The following services are available to support patients in Leeds:

  • Leeds Teaching Hospital NHS Trust PALS – support for all complaints, comments, concerns and compliments regarding hospital services
    Telephone 0113 2066261 or email patientexperience.leedsth@nhs.net
  • Leeds and York Partnership NHS Foundation Trust PALS – support for all complaints, comments, concerns and compliments Telephone 0800 052 5790 or email pals.lypft@nhs.net
  • Leeds Community Healthcare NHS Trust PALS – support for all complaints, comments, concerns and compliments for community service
    Telephone 0113 220 8585 or email lch.pals@nhs.net
  • All primary care complaints are to be directed to the GP practice or alternatively NHS England (telephone 0300 311 22 33 or email england.contactus@nhs.net)
  • All commissioning related concerns or feedback can be directed to the CCG at leedsccg.patientexperience@nhs.net or formal complaints to leeds.complaints@nhs.net

There is an independent advocacy service within Leeds, Advonet, available to provide support to people wanting to make a complaint.
Telephone 0113 244 0606 or email office@advonet.org.uk