Allerton Medical Centre

Westfield Medical Centre

Online consultations: making your life easier

Online consultations (e-Consults) offer a convenient alternative to visiting the GP practice and are rapidly increasing in popularity. They allow you to access a range of healthcare GP services through your smartphone, tablet or computer and give you a quick, convenient and simple alternative to visiting your surgery.

As well as helping prevent the potential spread of Coronavirus, online consultations provide several additional benefits for patients. Here are some of the ways online consultations can help you:

Save time

By consulting online, you don’t have to queue on the phone to make an appointment, and, because you get a response by the end of the next working day, you’ll quickly find out what care you need.

Avoid disruptions to your day

Many medical enquiries can be resolved without a face-to-face appointment. By consulting online, you’ll avoid these unnecessary disruptions to your day. That’s good news if you:

  • Struggle to get time off work
  • Care for others and can’t leave them alone
  • Are housebound

Use them any time

Online consultation forms can be filled out 24 hours a day, seven days a week. You can also complete them wherever you are – whether it’s your lunch break at work, on the train or in the comfort of your own home. If you have a health concern while you’re away, you can fill out a form rather than waiting until you come home.

You’re in control

Online consultations help if you find it difficult talking about your symptoms face-to-face. This means you’re in control and don’t have to tell anyone else where you’re going.

Aside from the benefits they provide you, online consultations also allow us to make better use of GPs’ time and to prioritise the care of patients who need it most.