Here you will find policies for reference.
Collective Action
What is Collective Action? On 1st August 2024, General Practice in England entered a period of GP collective action. More than 8,500 GPs in England took part in a ballot...
Access to medical records
“”[update 9/10/23] The NHS wants to give people better ways to see their personal health information online. We know that people want to be able to access their health records....
Accessible Information Standard - how can I get information about me in a way that I can understand?
We wish to support everyone to have access to their information and communicate with us in the way that is easiest for them to understand. If you have a disability...
How we collect, use and look after your data
This is the data governance policy. Read the website privacy policy. Who we are and what we do As data controllers, GPs have fair processing responsibilities under the Data Protection...
Named GP
All patients at Allerton and Westfield Medical Centres have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the...
Patient confidentiality and sharing your information
Your information and responding to coronavirus (COVID-19) The health and social care system is facing significant pressures due to the coronavirus outbreak. In the current emergency, it has become even...
Patient rights and responsibilities
We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your...
Phone call recording policy
Summary of Call Recording Policy Outline: This summary outlines the practice’s call recording process that is in operation. The purpose of call recording is to provide a record of incoming...
Privacy
This is the website privacy policy. Read the data governance policy. Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018....
Removal of patients from our list
There may be circumstances when it would be considered reasonable, or in the best interests of the patient, to remove patients from our list. This page gives a summary of the practice...
Violent or abusive behaviour
We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their...
Date published: 22nd October, 2025
Date last updated: 22nd October, 2025
